Shipping policy

1. Overview At BONDUN, we value your time and understand the importance of timely delivery. This Shipping Policy outlines our shipping procedures, estimated delivery times, and other relevant information regarding the shipment of your fireproof storage products.

2. Shipping Destinations We ship to addresses within [Country/Region] and internationally (where applicable). Please ensure that all shipping details are accurate and complete to avoid any potential delays or errors in delivery.

3. Shipping Methods We offer various shipping methods including standard ground shipping, expedited shipping, and express shipping options. The specific shipping method will be displayed during checkout and may vary based on your location and chosen service level.

4. Delivery Timeframes

  • Standard Shipping: Orders typically arrive within [number of days] business days after dispatch.
  • Expedited Shipping: Delivers within a shorter timeframe as specified at checkout.
  • Express Shipping: For urgent deliveries, this option offers the quickest possible delivery, usually within [number of days].

Please note that these are estimated delivery times and actual delivery dates may vary due to factors such as order processing time, stock availability, and carrier performance.

5. Order Processing Orders are processed within [number of hours/days] after receipt of payment. During peak seasons or holidays, processing times may be extended. You will receive a confirmation email once your order has been shipped, along with tracking information.

6. Shipping Costs Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method. These charges will be clearly displayed during checkout before you confirm your order.

7. Handling of Large or Bulky Items For larger or bulkier items like some of our fireproof cabinets or safes, additional shipping fees or special arrangements might apply. Our customer service team will contact you to discuss these specifics before finalizing your order.

8. Signature Confirmation & Delivery For security reasons, certain high-value orders or large items may require a signature upon delivery. If no one is available to sign for the package, the carrier may leave a notice with instructions on how to retrieve your package.

9. Customs, Duties & Taxes International customers are responsible for customs duties, taxes, and related import fees imposed by their respective countries. BONDUN does not collect these charges during checkout.

10. Missing or Damaged Packages If your package arrives damaged or if it is missing, please notify our Customer Support team immediately so that we can initiate an investigation with the carrier and resolve the issue promptly.

By placing an order with BONDUN, you acknowledge and agree to these shipping terms and conditions. We are always striving to improve our services, and if you have any questions about our shipping policy, feel free to reach out.

Note: This is a general shipping policy and should be adapted to reflect your company's exact shipping practices, regional shipping regulations, and carrier agreements.

Effective Date: [2024.01.11]

Contact Information: BONDUN Customer Support [juspop@163.com]